7-DAY GUARANTEED REPLACEMENT RESOLUTION
Seamless Replacement Claims
We prioritize our B2B customers. All AiT Smart Lighting items come with an 18-month warranty. If any bulb or light experiences issues, file a claim and receive your replacement items within 7 working days, delivered straight through courier.
01
Submit Claim Online
Submit your invoice number, product model, and issue description on this portal.
02
Verification & Courier pickup
Our representative will call you to verify. Our courier partner picks up the faulty items from your shop or branch.
03
Replacement Dispatched in 7 Days
Brand new replacement lights will be dispatched and delivered to your doorstep within 7 days, fully paid by AiT.
Warranty Claim Form
Track Your Replacement Claim
Enter your Invoice Number, Phone Number or Claim ID to check live replacement process and courier dispatch status.
Sample tracking values:
Try searching: AIT-10294 or 01711034299 to view dynamic progress states!
Need immediate support?Call WhatsApp: 01711034299